SHIPPING AND DELIVERY

Ancient Wines Limited is a Hong Kong-based company that operates in Hong Kong.

We deliver to anywhere in Hong Kong, Kowloon, New Territories, and Outlying Islands.


DELIVERY / COLLECTION


Free Delivery: Orders of 6 bottles or $1,000 and above enjoy waived delivery charges within HK Island, Kowloon, New Territories, and Lantau Island (Outlying Islands).
Outlying Islands (except Lantau Island): Contact us for special delivery quotes.
Courier Service: Orders below 6 bottles or $1,000 incur a shipping fee of HKD 150.
Self-collection at our Tsuen Wan showroom (details provided here) is available by scheduling with our customer service.



DELIVERY TIMES


Delivery Schedule: Monday to Saturday (excluding public holidays).
Estimated Delivery: Please allow 1-3 working days.


ADDITIONAL DETAILS


Multiple Addresses: Each order assumes delivery to a single address. For multiple locations, please place separate orders or contact us for special arrangements beforehand.
Urgent Deliveries: Same-day delivery is available at an extra charge, quoted based on circumstances.


Specific Instructions: Specify delivery date or special requests in the "Special Instructions" field during Checkout or contact us for custom arrangements.


DELIVERY PROCEDURE


Contact Information: Ensure accurate contact details to facilitate delivery arrangements.
Signature on Delivery: A courier will require a signature upon delivery. Inspect the goods immediately for any issues.


Acknowledgment: By signing the delivery note, you acknowledge the correctness of your order and accept the package.


CONTACT INFORMATION
For queries or assistance, contact us at:

Phone: (852) 2951-9651
WhatsApp: (852) 6932-3505